RECITAL - The Service is supplied to make it easier for users to access and pay for online services. Other than what is specifically stated in the Website for this purpose, Bannda Superspeciality Hospitals or the Payment Service Provider(s) do not make any explicit or implied warranties or representations regarding the operation of the Payment Gateway. By accepting/agreeing to these Terms and Conditions, the User fully acknowledges and agrees that the usage of the aforementioned online payment service is done at the User's own risk and is solely within his/her control.
KEY TERMS - You agree to the following terms by accessing, browsing, and/or utilising the online payment process at www.banndasuperspecialityhospital.com.
- I/We agree and accept the services offered by Bannda Superspeciality Hospitals Enterprise Limited and businesses under its Group at my/our request to execute my/our instructions for service payments through instructions on my/our account.
- I/We have no objections at all to the Payment Gateway giving the Bank my/our billing information.
- We may suspend or vary the whole or any part of the service offered on www.banndasuperspecialityhospital.com for any reason, at any time at our sole discretion.
PAYMENT TERMS - The following is a summary of the key payment terms of the service.
- Only credit cards, debit cards, or net banking may be used to make payments through this service.
- It is advised that the user conduct the necessary research on the fees or charges payable against the Credit/Debit card used from the Credit Card or the Debit Card service provider, i.e. the respective Banks/service providers before to using this service.
- Unless it is not gathered prior to entering the payment process/clearance platform, the credit card information provided at the time of utilising the service is handled by the service provider's payment gateway and is not disclosed to BSH. The service user is solely responsible for making sure the data entered in the pertinent fields is accurate.
- The User acknowledges, agrees, and confirms that personal information, such as debit card, credit card, and net banking information, sent over the Internet may be subject to misuse, hacking, theft, and/or fraud, and that neither BSH nor the Payment Service Providers have any control over such issues.
- The service is offered via a secure website that uses a payment gateway service provider. Neither the payment gateway service provider nor BSH, however, provides any guarantees that the information so submitted online by a User is secure or can't be viewed or intercepted by a third party. In the event of such unauthorised interception, hacking, or other unauthorised access to information submitted by a user of the, BSH does not accept or assume any obligation.
- BSH and/or the Payment Service Providers shall not be liable for any inaccuracy, error, delay or omission, non-performance or interruption in any such data, information, or message, or any loss or damage arising from or occasioned by such inaccuracy, error, delay or omission, non-performance or interruption in the transmission or delivery of any such data, information, or message.
- Any direct, indirect, incidental, special, or consequential damages, or any other damages, including punitive or exemplary damages, arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Services, or as a result of, are expressly disclaimed by BSH and/or the Payment Service Providers, their employees, directors, and third-party agents engaged in processing, delivering, or managing the Services.
- The User acknowledges and agrees that BSH and any of its employees are not responsible for any loss or damage sustained by the User as a result of the User's use of, or reliance on, the information provided on the Website or as a result of any failure to comply with these Terms and Conditions where such failure is caused by events beyond BSH reasonable control.
DEBIT/CREDIT CARD, BANK ACCOUNT DETAILS
- The applicant understands that the debit/credit card information they provide for use with the aforementioned services must be correct and accurate, and they agree that neither they nor the user shall use a debit/credit card that they do not legally own or whose use has not been authorised by the card's owner. The applicant further promises to provide accurate and legitimate information regarding their debit or credit card.
- The applicant may use a debit/credit card or an internet banking account to pay BSH for their consultation or any other incidental Fees/Charges for Healthcare Services. When he or she commences a payment transaction, issues an online payment instruction, and enters credit card or bank information, the User guarantees, agrees, and confirms that:
- The User certifies that the card or bank account information provided by him or her is accurate.
- The User authorises debit of the nominated card or bank account for the Payment of the fees chosen by such Applicant along with the applicable Fees.
- The User represents and warrants that he or she has full and legal authority to use such credit or debit card, bank account for such transactions.
- It is the User's responsibility to make sure that there is enough credit on the designated card or bank account at the time of the payment to allow for the payment of the dues payable or fees dues determined by the User, inclusive of the applicable Fee/Charges.
NO WARRANTY - The BSH makes no express or implied warranties, representations, or guarantees regarding how the service will function.
LIABILITY DISCLAIMER & LIMITATION - BSH disclaims all responsibility for any harm, loss, expense, indirect losses, or consequential damages of any type that may be sustained or incurred by the User as a result of using this online payment service.
GOVERNING LEGISLATION - The laws of India govern these terms and conditions, and only the appropriate courts in Banda, (U.P) shall have jurisdiction.
DISPUTE RESOLUTION - Under the terms of the Arbitration and Conciliation Act, 1996 and regulations formulated thereunder, any disagreement relating to the terms and conditions will be presented to a single arbitrator chosen by Bannda Superspeciality Hospital. Banda, (U.P) will serve as the arbitration's location.
REFUND POLICY - BSH has the right to refuse to refund any fees or charges paid online for services other than those for which they were intended.
- In the case that the User makes a claim for or a chargeback for whatever reason, the User must immediately go to the billing counter and present his or her claim information. No User may request a refund or a chargeback from the Payment Service Provides, and should such a request be made, it will not be honoured. Refunds will only be permitted and issued online in the event that the hospital or clinic in question does not provide the requested service after receiving payment, the patient's admission is cancelled for any reason in accordance with the internal Cancel policy, or the amount deposited exceeds the charges for the hospital or clinic's services.
- Server Slow Down/Session Timeout: In the event that the Website or the webpage of the Payment Service Provider that is linked to the Website experiences any server-related issues, such as "slow down," "failure," or "session timeout," the User shall, prior to initiating the second payment, confirm whether his or her Bank Account has been debited or not, and may then choose one of the following options:
- Be careful not to make the payment twice and right away if the bank account appears to have been debited.
- Verify your most recent transaction by selecting the Manage your payment option.
- To confirm payment, get in touch with Payment Gateway customer care by email or through any other channel offered by Bannda Superspeciality Hospital.
- The User may start a new transaction to make payment if the Bank Account is not debited.
PRIVACY POLICY
- Bannda Superspeciality Hospital website users are required to keep their information private and not to share it with anyone. Except as required by law, the DATA will not be disclosed to or transferred to other parties in any way.
- In order to clear essential payments, Bannda Superspeciality Hospitals may disclose your personal information with our bankers. This information must definitely not go beyond the legal allowable limit.
- The goal of the online payment system is to give the user or customer flexibility by giving them the choice to pay online utilising a variety of payment methods.
- Choosing an online payment method is the user's/customers sole responsibility. BSH does not endorse, favour, or encourage any one approach.
- If a payment is made using a card that you do not personally own, you must always get the owner's permission before using the card. BSH disclaims any liability for any claims made by the cardholder at any time. If the owner makes any claims, the User is solely responsible.
- Information related to payments using debit or credit card is not accessed or stored by the Bannda Superspeciality Hospital.
- No Warranty: The BSH organised and attempts to provide information accurately, but expressly disclaims liability for error or omission in this information and materials. The information and materials contained in this site, including graphics, links, or other items, are provided on a "As Is" and "As Available" basis. No implicit, express, or statutory guarantee of any kind, other than the warranties of merchantability, non-infringement of intellectual property rights, and freedom from computer virus, is provided in connection with the information and materials.
- Limitation of Liability: BSH will never be held responsible for any harm, direct or indirect, losses, or costs resulting from the use of the website, from a user's incapacity to use the website, from a delay in operation or transaction, from a computer virus, etc.
SECURITY - When a client, user, or other party making a payment submits their payment information over this payment gateway, it is encrypted. The website is protected, and all data going to and coming from it is encrypted to provide secure communications. The BSH will not be held responsible for any failure on the part of the User/Customer or other party paying the Fees/Charges to adequately protect data from being seen on their screen by others or otherwise obtained by such others, during the Online Payment process, or in relation to any failure to provide accurate information during the Online Payment Process.
VARIATIONS TO THE TERMS AND CONDITIONS - The BSH has the right to make changes at any time, and the most recent version may be that which is posted on this website. If your account is in default for whatever reason, BSH reserves the right to refuse to accept an online payment. BSH reserves the right to add to, remove from, or change the services provided. BSH retains the right to discontinue the service whenever it sees fit. The terms and conditions for online payments are subject to change by us at any time without previous notice.
{BSH stands for “Bannda Superspeciality Hospital”}